Knowledge base Rise Up

In which cases are partner platforms useful ?

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In which cases should you manage your users by partners or by groups? What are the advantages of partner platforms?


Only Administrators of the parent Platform can create and view Partners.

ℹ️ Parent Platform is understood to mean the initial platform from which derive all of the Partner Platforms that you may create.


Can be accessed via The General Management Menu :





Partners function as subspaces within your Rise Up platform.


To summarize



Users are only attached to one perimeter

> A user created on a perimeter can no longer be attached to another perimeter.

> Users are seperated in the Community.

Users are movable

> Partner limitations do not apply.

> Groups are used to organize users.


Catalog can be customized by partner

> Possible to easily make training available to one or more partners.

Visibility of training by group possible via advanced training settings (less flexible).

Certificates and Assessments by Partner

> A certificate / assessment is attached to a perimeter so can not be used on different perimeters.


Legal documents can be customized by partner

> You can customize Emails and Legal Documents by partner. Or use the same models on different partners.


License / token management of your subscription by partner platform


Customization of the sub-platform

> Logo, color & login page by sub-platform.




Understand the notion of partner on Rise Up

One of the first questions you will have to answer when learning to use the platform is whether or not it is useful to create “partner platforms”.


The Rise Up platform actually allows you to create sub-platforms, called “daughter platforms” or “partner platforms” alongside the main platform called “parent platform” or “internal platform”.


The partner concept covers any entity for which you want users to have a different user experience when they access the Rise Up platform, both in terms of the platform’s colors/graphic design and the training offered.


Each partner platform represents a closed environment, especially regarding training and users.


In particular, a user account must be linked to a specific Platform (parent platform or partner platform) and cannot be “migrated” from one Platform to another, unless it is deleted from one Platform and recreated on another Platform.

Typically, for example, a partner can be a subsidiary, an agency, a supplier or a corporate client.



In which cases should you favor the use of groups?

Sometimes, an alternative to creating partner platforms is to create user groups, a simpler solution to implement that is sometimes enough when it is not necessary to create platforms with different graphic customization. It is possible to create group managers, who may have permissions to register members of their groups for some specific trainings.


For more information, see: When to use Groups?



Partner Administrators

For each partner platform created, you can create one or more partner administrators specific to that partner and delegate most of the day-to-day administrative tasks to them (as opposed to configuration tasks), but restricted to the partner’s scope.


Configuration tasks (such as configuring the graphic design, including for partners) cannot be delegated to partner administrators. The Configuration Menu ⚙️ is therefore only accessible to the Administrators of the Parent Platform (or Internal Platform).


Partner administrators will thus be able to create and manage users, trainings, training paths, objectives, certificates, etc. for their own scope. For more details refer to Details of the rights given to partner platforms.

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