Integrating Microsoft Teams with Rise Up allows for seamless virtual classroom sessions, enhancing the learning experience by leveraging Teams' robust communication tools. This guide will help you set up and manage virtual classrooms using Microsoft Teams within the Rise Up platform.
User Guide
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Follow your usual workflow to create a a Classroom Session.
Enable Activate virtual classroom by Teams.
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Adjut your session settings
Select co-organisers
- They must exist as Team users within the client’s organization.
- Their Rise Up email matches their Teams email.
The option to add co-organiser needs to be enabled in the admin setting under Physical and virtual classrooms > Virtual classroom > Teams configuration
Common Issues and Troubleshooting
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Ensure the Presenter setting in Teams configuration in Rise Up settings is set to Facilitators. Otherwise, facilitators will be added as regular attendees.
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This occurs because Teams only allows the session creator to edit the invitation and can't be adjusted. Deleting and recreating the Teams session allows multiple users to edit the session.
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Ensure proper permissions are set up for co-organizers in Teams.
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Yes, you can add multiple facilitators, but ensure their Rise Up emails match their Teams emails.
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A warning will appear, and the manager can access the user’s calendar to resolve conflicts.
By following these steps, you can efficiently manage virtual classroom sessions using Microsoft Teams in Rise Up, ensuring a smooth and effective learning experience for all participants.