Prerequisites
An account on Rise Up with appropriate access rights:
Administrator, Partner Administrator, Designer, or Group Manager.

Access the Data Lab 

Access the main dashboard and locate the side menu , click on 'Data Lab' to access data-driven insights.

Select from the available reports the one you want from the following:
Platform Activity
Learner Performance
Content Performance
Community Activity

Interpret Report Data

The Data Lab reports allow for very precise filtering and segmentation of views, thanks to relevant tabs that isolate each piece of information. Additionally, you can save customized dashboard views as PDF files, CSV/Excel for offline access.

1 Platform Activity

Analyze indicators such as user logins and engagement levels.

2  Learner Performance

Examine learner progress and performance.

3  Content Performance

Evaluate the effectiveness of the educational content provided.

4  Community Activity

This section of the Datalab allows you to track and analyze activity within your community. You can see the total number of boards created as well as user engagement in terms of posts and reactions. The detailed view provides specific information by board category, discussion, number of messages, and user interactions. With these data, you can better understand how your community interacts with the content offered.

Report Visibility and Permissions

You must have an account on Rise Up with the appropriate access rights (Administrator, Partner Administrator, Designer, or Group Manager).

If a user holds 2 roles, Administrator and Group Manager for example, the permissions of the most important role/function will be retained.
Authorization level: Administrator; Partner Administrator; Group Manager; Designer/Facilitator (role & function)/Author/Editor

• Problem: Difficulty locating specific metrics.
  Solution: Use the search function in the dashboard.
  Problem: Data does not refresh as expected.
  Solution: Ensure refresh settings are set to 'hourly'. Check network connections if issues persist.
  Problem: Filters do not apply correctly.
  Solution: Check filter settings and reset if necessary.
• How can I customize the data displayed on my dashboard?
  - Use filtering options and select specific widgets that match your needs.
  What should I do if I cannot access certain data or reports?
  - Ensure your user role has the necessary permissions. Contact your system administrator if needed.
  Can I export these reports for offline analysis?
  - Yes, reports can be exported in various formats such as PDF, CSV, or Excel.
• For further assistance, submit a request: [Rise Up Support Request]