Prerequisites
An account on Rise Up with the appropriate access rights:
Administrator, Partner Administrator, Designer, or Group Manager.
Overview of Features
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Platform Activity: Get an overview of engagement and activity, in terms of both connection and audience.
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Learner Performance: Access detailed reports on individual and collective learner achievements.
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Content Performance: Analyze the engagement and effectiveness of the content.
General and Standard Reports
- General Report: Offers a wide range of key metrics.
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Standard Report: Provides essential insights through predefined reports.
Access the Data Lab
Access the main dashboard and locate the side menu , click on 'Data Lab' to access data-driven insights.
Select from the available reports the one you want from the following:
Platform Activity
Learner Performance
Content Performance
General Report
Standard Report
Interpret Report Data
The Data Lab reports allow for very precise filtering and segmentation of views, thanks to relevant tabs that isolate each piece of information. Additionally, you can save customized dashboard views as PDF files, CSV/Excel for offline access.
1 Platform Activity
Analyze indicators such as user logins and engagement levels.
2 Learner Performance
Examine learner progress and performance.
3 Content Performance
Evaluate the effectiveness of the educational content provided.
General Report
This report will be deprecated by the 31st January 2025, it will be replaced by the new reports.
Navigate to the 'Data Lab' section via the platform's side menu and select the 'General Report' option to access the dashboard.
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Get an overall view of your statistics
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Use the widget's information icon for more details
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Don't forget to use the predefined filters in your right-hand menu
Standard Report
This report will soon be obsolete, it will be replaced by the new reports at the start of the article available now in beta!
Access the 'Data Lab' section , click on the 'Standard Report' option to display the available reports. Note that you will have the option to export data in several formats such as: CSV, Excel, PNG, and JSON.
Report Visibility and Permissions
You must have an account on Rise Up with the appropriate access rights (Administrator, Partner Administrator, Designer, or Group Manager).
If a user holds 2 roles, Administrator and Group Manager for example, the permissions of the most important role/function will be retained.
Authorization level: Administrator; Partner Administrator; Group Manager; Designer/Facilitator (role & function)/Author/Editor
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Problem: Difficulty locating specific metrics.
Solution: Use the search function in the dashboard.
Problem: Data does not refresh as expected.
Solution: Ensure refresh settings are set to 'hourly'. Check network connections if issues persist.
Problem: Filters do not apply correctly.
Solution: Check filter settings and reset if necessary. -
How can I customize the data displayed on my dashboard?
- Use filtering options and select specific widgets that match your needs.
What should I do if I cannot access certain data or reports?
- Ensure your user role has the necessary permissions. Contact your system administrator if needed.
Can I export these reports for offline analysis?
- Yes, reports can be exported in various formats such as PDF, CSV, or Excel. - For further assistance, submit a request: [Rise Up Support Request]