Knowledge base Rise Up

Explore and Use the Course Catalog

  • Updated

Prerequisites
Administrative access to the Rise Up platform
An active user account

Key Benefits:

  1. Simplified Navigation: You can guide users through a more efficient navigation process in the catalog, making it easier for them to search and enroll in the courses they need.
  2. Enhanced Course Discovery: By organizing courses into clear categories and subcategories, you help users quickly find courses that match their educational goals, improving user satisfaction and course enrollment.
  3. Personalized Search Experience: You can configure and manage filters that allow users to tailor their searches according to specific criteria, improving the relevance of search results and the user experience.
  4. Comprehensive Course Information: Ensure that detailed information about each course is readily available, including content, reviews, and designer insights, helping users make informed decisions and enhancing the credibility of your course offerings.

Navigating the Catalog

Access the 'Catalog' tab on your dashboard to start exploring courses.

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View Available Categories

Categories are displayed below the filter section for quick access, allowing you to intuitively explore the different available themes.

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Apply Filters

Use filters such as session location, language, and skills to refine your search.

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Select a Course

Once you find a course of interest, click on it for more details or to enroll. On this detailed page, you'll find a variety of information, including general details on the course outline, content, designer, schedule, evaluations, etc.

Link a Category to a Course

Note that a category does not appear in the catalog if no courses are attached to it. Here is an example of categories linked to a course titled

Configure and Manage the Catalog

Go to the navigation bar and click on the gear icon in the administration menu.

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In this section, we will explain the various options of each menu for internal and external use.
We recommend activating the catalog for all your learners to gather feedback on your content and identify their needs via the 'training request' option.

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Lists

Bookmark: The activation of the 'bookmark' option allows learners to mark their favorite courses for easy access.
By clicking on the heart icon the course will be added to their favorites list. This list is easily accessible from the learner's dashboard, allowing them to return to favorite courses without having to search for them again. 

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This feature enhances the user experience based on their preferences and priorities.

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Follow a Group: The activation of the 'follow a group' option provides administrators with valuable insights into the progress and preferences of group members. 

Activate the List: The 'New Course List' allows administrators to select a specific period (e.g., less than a week, a month, etc.). This action is essential to ensure the learner's environment remains up-to-date and relevant, facilitating effective management and supervision of educational resources.

Recommendations 

This feature not only enhances the relevance of training content available to users but also enables administrators and designers to efficiently guide the educational goals of their teams. 

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It fosters a proactive learning environment where the most relevant and useful courses are highlighted.

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Actions on Courses

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  1. Enable Course Recommendations in the Catalog
    Objective: This action allows the system to recommend courses to users based on their interests, courses they have already taken, or their browsing history.
    Benefits: Enhances the user's experience by suggesting relevant courses, which can boost enrollment numbers and engagement.
  2. Allow Users to Share Courses
    Objective: allows users to share courses with their peers via email, direct links, or social media.
    Benefits: Increases course visibility and enrollment by leveraging users' networks.
  3. Allow Users to Add Course Reviews
    Objective: enables users to leave comments and reviews on courses they have enrolled in.
    Benefits: Provides valuable feedback to designers, helps other users make informed decisions based on peer reviews.
  4. Enable Course Requests in the Catalog
    Objective: allows users to request courses that are not currently available in the catalog.
    Benefits: helps administrators understand and respond to user demand, guiding the development of new courses.

Catalog Enrollment

Enabling specific enrollment settings in the course catalog offers several advantages to administrators, streamlining the enrollment process and enhancing the overall user experience.

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Enable Simultaneous Enrollment in Training Sessions:
This option allows users to effectively enroll in both a course and the corresponding session in one step, reducing complexity and time spent navigating through various enrollment processes. By simplifying the enrollment process, learners are more inclined to enroll in training sessions.

Mandatory Session Selection for Classroom Modules:
Requiring session selection encourages learners to better manage their schedules and commitments from the start, helping them plan and manage their training journey more effectively. Additionally, it aids in accurately forecasting session attendance, optimizing resource allocation and planning, such as room capacity and trainer availability.

Allow Enrollments in External Courses Without Validation:
This setting reduces the workload of administrators by eliminating the need to manually validate each enrollment in an external course, expediting the enrollment process.

Search and Sorting in the Catalog

Enabling search and sorting options in the training catalog offers several key benefits to administrators 

Search Filters: Enabling search filters allows users to refine their course search based on session date, location, and language. This feature enhances the user experience by enabling them to more easily find courses that fit their schedule and preferences.

Course Type Filters: By enabling filters for different types of training courses, administrators give users the ability to quickly identify and select suitable courses. This targeted approach not only improves user satisfaction but also helps manage training offerings more effectively by aligning them with learner preferences and trends.

Default Sorting Method: Allowing users to select their preferred course sorting method, either by course title (A to Z) or by creation date (newest to oldest), enhances navigation experience, making it more user-friendly and aligned with individual preferences.

Behavior of Applying Filters and Sorting Preferences:  Once users have set their filters and sorting preferences, the catalog automatically updates to display courses that match these criteria. This dynamic updating of course lists ensures that users are always presented with relevant options, reducing the time and effort required to find suitable courses.

Activate and Manage the Public Catalog

The Rise Up Public Catalog feature allows organizations to offer courses to external learners who do not have an existing user account on the platform.

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  1. Activation of the Public Catalog:

    Activating the public catalog exposes your educational offerings to a wider audience as more potential learners can discover and access your courses. By making courses available to the public, you can reach new markets and demographics beyond your current user base.

  2. Set Access Permissions:

    Access to individual courses can attract learners who might not commit to a subscription or full package, meeting various needs and budgets.

  3. Configure Sales and Use Conditions:

    Clearly defined sales and use conditions ensure that both the provider and users understand their rights and obligations. Tailoring sales and use conditions to your organization's specific needs and policies will help manage user expectations and protect your intellectual property.

    Overall, these settings allow administrators to effectively manage public access to courses, tailor purchase options, and set clear legal conditions, contributing to a better-organized, more accessible, and more professional educational offering.

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  • Issue: Categories do not display correctly.
    Solution: Refresh your browser or clear the cache. Contact support if the issue persists.
    Issue: Filters do not apply correctly.
    Solution: Make sure to click 'Apply Filters' after setting them. Try restarting your session or using a different browser if problems persist.
  • Can I see the courses I am not enrolled in?
    - Yes, activate the filter to display only the courses you are not enrolled in.
    How can I find out which courses my groups are following?
    - Use the 'Followed by My Groups' filter to display courses followed by your group members.
    Can I offer multiple public courses through the Public Catalog?
    - Yes, as long as they are configured with the 'Public' type.
  • For further assistance, submit a request: [Rise Up Support Request]

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