Knowledge base Rise Up

Microsoft Teams App for Rise Up

  • Updated

Prerequisites
Administrative access to the Rise Up platform
Access to a user account
To take advantage of the Rise Up - Microsoft Teams integration, make sure your organisation has Microsoft Teams licences. 

  1. Enhanced collaboration: As an administrator, integrating Microsoft Teams with Rise Up enables real-time communication and interaction, promoting productive discussions between learners and instructors via chat and video conferencing.
  2. Simplified course management: Administrators can effortlessly integrate training materials into Microsoft Teams, giving learners easy access to resources while efficiently managing training schedules and deadlines thanks to Teams’ built-in scheduling features.
  3. Enriched learning experience: By leveraging the integration, administrators can enhance the learning experience with interactive tools such as whiteboards and shared documents, while providing ongoing feedback and support via built-in messaging and notifications.
  4. Scalability and flexibility: Administrators can adapt the integration for different class sizes and types, with customisable settings and permissions to suit the unique needs of each course and user.

Teams Integration via the App Marketplace

Give your employees seamless access to training sessions and resources directly in Microsoft Teams via our Rise Up - Microsoft Teams app. 

SSO user matching: Access training sessions with no need for extra authentication, ensuring a smooth and hassle-free learning experience.
Learning and evaluation in Teams: Train and assess directly within Microsoft Teams, eliminating the need to switch platforms and improving productivity.
Easy access to legal documents: Easily locate legal documents with a single click, streamlining access to essential resources for compliance and regulation.
Use collaboration features: Take advantage of all the collaboration features offered by Microsoft Teams, such as instant messaging, file sharing and video conferencing, to enhance team collaboration and communication while accessing training materials.

Accessing the App Marketplace

Integrating Microsoft Teams with the Rise Up app is a simple and efficient way to enhance your team’s learning experience. This integration works as a plugin via the app marketplace, without needing extra credentials. In just a few steps, you can intuitively activate this integration.

First, go to your settings , then select 'App Marketplace', find 'Collaboration' and finally click on 'Teams'.

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Follow the Integration Steps

Click through the three provided integration steps. As you progress, you’ll find further information about creating and assigning app policies. These policies are optional and provide extra control for Teams administrators.

 

Find these 'Permission Policies' in the Microsoft Teams admin centre to create a new policy. Name and describe the policy, allow specific apps such as Rise Up, and save your changes.

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Completing the Integration

Once the steps are completed, Teams is successfully integrated into Rise Up. The optional policy configuration helps manage permissions and offers additional support.

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Set Permissions and Access

Configure who in your organisation can access the app via Teams, and adjust the settings to control user permissions in the integrated app.
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Teams App White Labelling Configuration 

Go to the Teams Admin Centre via the Microsoft Teams Admin Centre.
Find the Rise Up app to customise its look, including the name, logo, and colour themes.

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Customising App Details

Click on the Rise Up app in Teams, enable customisation, and edit the app name, description, privacy policy and logos to match your brand requirements. Set the main logo (192x192 pixels, PNG format) and the sidebar logo (32x32 pixels, PNG format).

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Choose an accent colour to appear behind the logo—note that appearance changes will take up to 24 hours to take effect for all users without specific rights.

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You can of course reset everything to default if needed. After customisation, publish the updated app settings to ensure all changes are effective across all user interfaces.

Add Rise Up as a Learner

Open Microsoft Teams and click the 'Apps' icon in the left sidebar, then
search for Rise Up. 

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Follow the in-app Tour Guide in Rise Up and explore the following tabs:
  • Dashboard
  • Catalogue
  • My Courses
  • My Documents
  • My Teams
  • Issue: Customisation changes are not reflected.
    Solution: Make sure you press the publish button after making changes. Check pending approvals in the Teams admin centre.
    Issue: Errors when configuring the integration.
    Solution: Check admin rights on both platforms and correct credentials.
  • How do I restore original settings if I’m not satisfied with the customisation?
    - Go to the customisation panel in the Teams admin centre and revert to default settings.
    Can I integrate Microsoft Teams with other Rise Up features?
    - Yes, Microsoft Teams can be integrated with various Rise Up features for enhanced collaboration.
  • [Rise Up Help Centre]
    [Microsoft Teams Help & Learning]

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