Administrator access is required to build and configure the skill repository. Assessing an individual learner's skills within a course may also be available to Facilitators or other roles granted course management permissions.
Administrator access to Skills controls:
- Creating, editing, linking, and deleting skills and themes
- Activating skill assessment platform-wide and defining the assessment criteria scale
- Adding platform languages and managing skill translation accessibility
Contact your Administrator if your role does not have the permissions needed to complete a step in this article.
A skill is a competency your organisation wants learners to develop — for example, "Adaptive Learning" or "AI Ethics." Skills live in a central repository, can be linked to courses and question bank items, grouped under themes, translated into multiple languages, and formally assessed for individual learners against a set of criteria you define.
The Skills workflow follows these main stages:
- 1Build the skill repository — create, describe, and theme each skill
- 2Link skills to courses and question bank items
- 3Configure assessment settings — activation and the criteria scale, platform-wide
- 4Assess individual learners against linked skills within a course
- 5Maintain skill translations across active platform languages
Regardless of where you start, all skill management runs through the same repository, so any change is reflected everywhere the skill is used.
- Skill: a named competency with a description, language, and optional theme, linkable to courses and question bank items.
- Theme: a category used to group related skills (for example, "Instructional Design") and filter the repository.
- Question bank: a repository of questions that can be linked to skills alongside courses.
- Assessment criteria: the platform-wide rating scale (for example, "acquired," "in progress") used to evaluate a learner's level.
- Translation: the name and description of each skill in every active platform language, with its own accessibility status and completion percentage.
- Skill assessment: a record linking a learner, a skill, a criterion, and an optional comment within a given course.
I — Access the Skills area
Go to: Left-side menu > Content > Skills.
Expanding Skills reveals four options:
- View skills — opens the Skills list, where you create, edit, link, and delete skills.
- Create a skill — opens the skill creation form directly.
- View themes — opens the Themes tab of the Skills list.
- View question banks — opens the question bank repository.
Result: Selecting View skills opens the Skills list, showing every skill created on the platform with its description, linked theme(s), and available actions.
II — Create and manage skills
Create a skill
Go to: Skills list > CREATE SKILL (or left navigation > Skills > Create a skill).
- Click CREATE SKILL in the top-right panel of the Skills list.
- Enter a Skill name (required).
- Select the Language the skill is being written in.
- Enter a Description explaining what the skill covers.
- Optionally, select one or more Link theme(s) to categorise the skill.
- Click CREATE.
Result: The new skill appears in the Skills list, sortable by name or description, and is immediately available to link to courses, question bank items, and skill assessments.
Edit or delete a skill
Go to: Skills list > row-level Actions column.
Each row in the Skills list has three action icons:
- Link icon — opens the courses and question bank items linked to the skill (see Section III).
- Pencil icon — opens the Edit skill form.
- 3-dot menu — gives access to Manage translations (scoped to that skill) and Delete.
To remove several skills at once, use EDIT SKILLS > Delete skills in the right-hand panel instead of deleting rows one by one.
III — Link skills to courses
Go to: Skills list > link icon on a skill row.
- Click the link icon on the row of the skill you want to connect to learning content.
- The "Courses and questions linked to: [Skill name]" window opens, with a Courses tab active.
- Use the Search field, the Category filter, and the Type filter to find the course you want, or check Only courses that are already linked to review existing links.
- Click LINK next to a course to associate it with the skill.
- Click CLOSE when finished.
Result: The course now counts toward that skill's linked content, and the skill becomes selectable when assessing learners registered on that course. A course's own management page shows a running total of linked skills under User Tracking.
IV — Configure skill assessment settings
Go to: Settings > General > Skills > Assessment of skills.
This is where you turn skill assessment on or off for the entire platform and define the rating scale assessors will use. This panel is separate from the Question Bank panel above it.
- Check Activate skill assessment for learners to enable skill assessment across all courses.
- Under Assessment type, choose one of three formats (see table below).
- Add a new criterion by typing it into "Type your criteria here and press enter," or use the pencil, drag handle, or trash icon on an existing criterion to rename, reorder, or remove it.
- Click SAVE.
| Assessment type | What the assessor provides |
|---|---|
| With criteria | Selects a criterion only (for example, "acquired"). No free-text comment. |
| With criteria and comment | Selects a criterion and adds a written comment explaining the rating. |
| With comment | Adds a free-text comment only, with no fixed criterion selected. |
V — Assess a learner's skills
Once skill assessment is activated in Settings (Section IV) and a skill is linked to a course (Section III), you can rate an individual learner's progress on that skill.
From the course's Registered users table
- Open the course and go to its Manage course page.
- In the Registered users table, find the learner and click the Add assessment icon in the Actions column.
- In the Edit assessment window, select the Skill , then the Criteria , and enter a Comment (up to 250 characters) if your assessment type requires one.
- Click VALIDATE.
From the learner's Progression details page
- From the Registered users table, click the eye icon next to a learner to open their Progression details.
- Select the Skill assessments tab.
- Click ADD SKILL ASSESSMENT to create a new rating, or use the pencil and trash icons next to an existing row to edit or remove it.
Result: The Skill assessments table records the skill, the criterion selected, the date, and the name of the assessor — visible to anyone with access to the learner's Progression details for that course.
VI — Manage skill translations
Go to: Skills list > MANAGE ALL TRANSLATIONS, or a skill row's 3-dot menu > Manage translations.
- Click MANAGE ALL TRANSLATIONS to see every active platform language, its accessibility status, and its translation progression percentage across all skills. The default language always shows 100% with no available actions.
- Click ADD LANGUAGE to make skills translatable into a new language.
- Click GENERATE ALL TRANSLATIONS to auto-translate every skill into every language at once, or use the globe icon on a single language row to open its translation editor.
- In the translation editor, select a skill field to compare the source text with an editable translation field. Click TRANSLATE to auto-generate a suggestion, adjust it if needed, and click SAVE.
To control who can see skills in a given language, open the 3-dot menu on a language row and select Manage accessibility, then set the language to Accessible or Inaccessible. The Generate translation and Delete language options are also available from this menu.
FAQ & Troubleshooting
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Issue: No Add assessment icon appears on a course's Registered users table.
Solution: Skill assessment is not activated platform-wide, or no skill is linked to the course. Activate Assessment of skills in Settings > Skills (Section IV), then link at least one skill to the course (Section III).
Issue: A skill cannot be selected in the Edit assessment window.
Solution: The skill exists but is not linked to this specific course. Open the skill in the Skills list, click the link icon, and link it to the course before assessing.
Issue: A skill's translation shows less than 100%.
Solution: Some fields were never translated, or the skill was recently added or edited. Open Manage all translations, select the language, and complete the missing fields, or use GENERATE ALL TRANSLATIONS to fill gaps automatically.
Issue: Learners in a given language no longer see skill names.
Solution: The language's accessibility was set to Inaccessible. Reopen Manage accessibility for that language and set it back to Accessible.
Issue: Editing a criterion changed historical assessment records unexpectedly.
Solution: "Edit for all assessments already carried out and for future assessments" was selected instead of the future-only option. This cannot be reversed automatically — manually correct affected historical records if needed.
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Can a skill be linked to more than one course?
— Yes. A skill can be linked to any number of courses and question bank items from its link icon in the Skills list.
Can I reorder the assessment criteria?
— Yes. Use the drag handle next to each criterion in Settings > Skills > Assessment of skills. Criteria display to assessors in the same order as entry.
Who can see a learner's skill assessment?
— Anyone with access to that learner's Progression details for the relevant course, including the assessor listed on the record.
What happens to translations in a language I delete?
— Deleting a language via Delete language in the 3-dot menu removes its translated skill content. Learners using that language will see the default or source language instead.
Does deleting a skill remove it from courses it's linked to?
— Yes. Check the link icon on the skill's row before deleting to see every course and question bank item it's connected to. -
Contact Support
Managing Themes for Skills
Working with the Question Bank
Managing Platform Languages and Translations