Access to the Rise Up platform as an Administrator, Designer, Author
Ensure that AI features are enabled for automatic subtitles
Key Benefits
The automatic subtitle feature in your video steps allows for customisation of automatically generated subtitles to enhance accessibility and learner engagement.
Editing options offer you the ability to import and export subtitle files to facilitate modifications. With a simple interface, adjusting the displayed texts during training videos is simplified. The use is free throughout 2025, and all modifications can be tracked and visualised in the AI dashboard.
- Customisation of Subtitles: With this feature, you can adapt the subtitles to meet the needs of your audience, ensuring optimal understanding.
- Improved Accessibility: Subtitles are accessible via the Rise Up web and mobile platforms, offering maximum flexibility for learners.
- Advanced Tracking and Management: Administrators benefit from access to detailed statistics providing valuable insights into subtitle usage, helping to optimise content strategies.
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Enhanced Engagement: By facilitating access to information through custom subtitles, learners are more likely to stay engaged and improve their overall understanding.
Activate and Edit Subtitles
Access the 'Videos' section from your sidebar menu, then click on 'View', and select the edit pencil to modify your training configuration. Click on 'add a step' then choose a video step.
Import your video in formats supported by the platform, tick 'send an email to the user when they complete the step' if you wish, and finally click on 'save' to start automatic translation. Return to the step, and you will see a progress bar indicating your wait time before the subtitles are generated.
Editing and Importing Subtitle Files
At the end of the subtitle generation, you can export them for editing. After making your corrections, re-import them to update the subtitles displayed during the video. The 'regenerate' button located just above allows you to restart the generation of your subtitles. These options offer complete customisation and significant flexibility to adapt the content to the specific needs of your learners.
When you have completed all your modifications, we recommend launching the 'preview' mode to immerse yourself in the user experience and visualise the rendering of your subtitles when the video plays.
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Problem: Unable to activate subtitles.
Solution: Ensure that the video is properly saved and that the subtitles are generated.
Problem: Subtitles do not display correctly.
Solution: Check that the imported subtitle file is in the correct format and synchronised with the video.
Problem: Subtitles are not generating.
Solution: Ensure that the video is correctly uploaded and that the system has completed the automatic subtitle generation. -
Can I edit subtitles for specific segments?
Answer: Yes, subtitles can be edited for each segment in the translation file.
How can I check subtitle synchronisation?
Answer: Use the integrated video player to preview the video with subtitles activated in preview mode. - For further assistance, submit a request:
[Rise Up Support Request]